Refund

A subscription refund request can be submitted only within 7 days from the date of the automatic renewal.

All requests will be reviewed in accordance with the Terms and Conditions of the WeMet.club service. Any requests submitted after this deadline or not related to the automatic renewal cannot be handled through this page.

For different cases, anomalies, doubts, or specific requests, we invite you to open a support ticket so that our team can properly assess the situation.

The refund request submitted from this page is not approved automatically: each request is reviewed by the WeMet.club team according to the Terms and Conditions of the service and the actual subscription status.

When you can request it

You can use this page only to request a refund for the latest automatic Pass renewal, within 7 days from the renewal date.

When not to use this page

This page is not intended for the first activation fee, technical issues, specific disputes, or requests not related to the automatic renewal.

How it is evaluated

The team checks the renewal date, the type of charge, and whether the request is consistent with the service conditions.

How the request works

1
Log in to your account and open the refund request page.
2
Indicate the reason for the request, providing a clear and complete explanation.
3
Wait for the team’s review. If the request does not concern the latest automatic renewal, it may be declined.
This page contains general information about refunds. To submit a request, you need to log in to your WeMet.club account.

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